Frequently Asked Questions
Products
Every 1Print Game comes with a Nintendo Switch Game Card in physical case. Reversible cover art/inner cover art is included with every release. All of our releases also contain an Acrylic Keychain, Numbered Authenticity Card, and B6 Size Instruction Booklet. Select 1Print Games releases may come with additional items, such as an Original Soundtrack.
Definitely! As the Nintendo Switch is region free, you can play all of our games on your system without any restrictions.
All games part of the 1Print Games collection have no age ratings on the cover and the Game Card.
As language support varies from title to title, we recommend you to check the product listing for the game you are asking for.
Our co-founders Iggy and Nitro have been avid Nintendo gamers for many years. We currently have no plans to release games for the PlayStation 4 or PlayStation Vita at this time.
Orders
Yes! All games that are announced with a precise release date (day, month, year) are in-hand and will ship from the release date listed on the product page. Games that are announced with a launch window (i.e. month and year or quarter and year) are not in-hand and will only be offered for sale once its release date is officially announced. However, we may take pre-orders for sets that contain such games.
Cancellations are reviewed on a case-by-case basis. Orders already shipped cannot be cancelled.
Please contact us to change your address. We cannot change addresses for orders already shipped.
Depending on the contents and release date of products of your order, yes. Please contact us for more information. We cannot merge orders for orders already shipped.
Certainly. Please contact us with details, photos, and your order number. We will be happy to assist you!
1Print Games does not accept returns, but we are happy to exchange the product for you should it arrive in a defective state.
Payment
1Print Games supports credit card and debit card payments from the following brands:
VISA, Mastercard, American Express
We also support the following payment methods:
Apple Pay, Google Pay
All payments are processed through Stripe.
We also support PayPal.
All prices are listed in US Dollars (USD).
PayPal is now supported.
Shipping
Products shipped from Singapore
Airmail
- Average shipping time. Arrives in 1 – 3 weeks in most territories. May take longer in South America.
- Affordable pricing.
- Tracking included for most territories
- Maximum shipping weight is 2kg
We are always looking to support more countries for shipping once the opportunity arises. Thank you for your interest in 1Print Games.
Sadly not at this time, but we are looking into it. All import taxes and duties are the responsibility of the customer.
Other
Great! Let us know more about your game by contacting us.
We love hearing from the press! Please contact us with your ideas.
Please contact us for more information.