Dear customers,

Due to the ongoing COVID-19 pandemic impact on international flights, you may experience delays depending on the shipping method chosen for products shipped from Japan (Ittle Dew Limited Edition and Death Squared Limited Edition). We plan to assemble and ship all future unannounced titles after Death Squared Limited Edition from a different country to expedite shipping.

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Customers living in the US:

All orders shipped via Surface Mail require 1 – 3 months of shipping time. There is no tracking provided for Surface Mail. Please opt for Courier (DHL/Fedex) if you wish to receive your order fast.

Customers living in other parts of the world such as Europe and Asia:

Orders shipped via Airmail – usually takes 1 – 2 weeks, tracking provided, but please give extra time due to COVID-19 delays.

Orders shipped via EMS – usually takes 3 – 5 days, tracking provided, but please give extra time due to COVID-19 delays.

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Thank you for your understanding in this matter. If you have any questions, the fastest way to reach us is through the contact form (please give up to 3 business days for us to respond to you).